Frequently Asked Questions

Each snack box includes a variety of popular snacks, which may include sweet, salty, spicy, and savory favorites. Contents may vary slightly based on availability, but every box is packed with a great assortment of treats.

Absolutely! Our snack boxes are perfect for birthdays, college students, care packages, office gifts, military members, holidays, and anyone who loves snacks.

Yes! Every CraveCrate is packed with the exact snacks shown and listed on its product page. What you see is what you'll receive.

Orders are typically processed within 1–2 business days. Shipping times vary depending on your location and the shipping method selected at checkout.

Yes! We offer free shipping on orders of $35 or more. Orders under $35 ship via USPS Ground Advantage with carrier-calculated shipping rates (typically around $8, depending on your location). All orders are carefully packed and ship from Texas.

If your order arrives damaged or there is an issue with your purchase, please contact us within 7 days of delivery. We'll work with you to make it right.

Our snack boxes may contain products with common allergens such as peanuts, tree nuts, dairy, wheat, soy, and eggs. Please review product ingredients carefully before consuming.

Yes! Once your order ships, you'll receive a confirmation email with a tracking link. You can use that link to follow your package every step of the way. You can also download the Shop app to track your order in real time.

Yes! Our Build Your Own CraveCrate lets you choose your favorite snacks and create a custom box just the way you like it.

You can reach us anytime via our contact page. We aim to respond to all inquiries within 24–48 business hours.